Our Privacy Policy

Privacy Policy – Dynamic Jewelove

This Privacy Policy explains how Dynamic Jewelove collects, uses, stores, and protects the personal information of website visitors and customers. We are committed to safeguarding your privacy and handling your data responsibly and lawfully.

Information We Collect

We may collect personal information when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact us via WhatsApp, email, or phone

The information collected may include:

  • Name, email address, and phone number
  • Billing and shipping address
  • GST details (for B2B customers)
  • Order and transaction details

Payment Information

We do not store or have access to your complete credit card, debit card, or UPI details. All payments are processed securely through authorized third-party payment gateways.

All information is collected lawfully and only for legitimate business purposes.

How We Use Your Information

Your information may be used to:

  • Process orders and generate invoices
  • Confirm, pack, and deliver your orders
  • Communicate regarding order status, queries, or updates
  • Provide customer support
  • Send marketing communications only if you have opted in
  • Comply with legal, tax, and GST requirements
  • Improve our website, products, and services

Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, tax, and regulatory obligations. Once the purpose is fulfilled, data is securely deleted or anonymized.

Data Security

We follow industry-standard security practices to protect your personal information. Sensitive data is transmitted through secure servers and encrypted where required. While we take all reasonable precautions, no method of online transmission is completely secure, and absolute security cannot be guaranteed.

Sharing of Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only in the following cases:

  • To comply with legal or regulatory obligations
  • With trusted third-party service providers such as courier companies, payment gateways, and IT service providers, strictly for business operations and subject to confidentiality obligations

Third-Party Services and Links

Our website may contain links to third-party websites or services. Dynamic Jewelove is not responsible for the privacy practices or content of such external sites. Users are advised to review their respective privacy policies.

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.

International Data Transfer

If you access our website from outside India, your information may be transferred to, stored, and processed in India, where our servers and operations are located.

Children’s Privacy

Our website and services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors.

Marketing Communications

You may opt out of receiving promotional or marketing communications from us at any time by using the unsubscribe option or by contacting us directly.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data, subject to legal requirements

Requests can be made by contacting us using the details provided below. We will respond within a reasonable timeframe as per applicable Indian laws.

Legal Compliance

This Privacy Policy is governed by the Information Technology Act, 2000, and applicable rules and regulations under Indian law.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Updated versions will be posted on this page.

Consent

By using our website or services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

Customer Support

For privacy-related, purchase, shipping, or order queries, you may contact us at:

Working Hours:
Monday to Saturday, 10 AM to 6 PM

Business Details

Dynamic Jewelove
GSTIN: 08BTHPP2390D1ZM
1st Floor, Nanwana Mansion
Sansar Chand Road
Jaipur – 302001
Rajasthan, India

Grievance Officer

Name: Rinkal Pachouri
Email: dynamicjewelove@gmail.com
Phone: +91 7976196650

We will acknowledge grievances within 7 days and resolve them as soon as possible.